We put a certified, vetted systems engineer on your IT problem — remotely, usually within minutes — with fixed-price tickets that start at $99 and scale to the work your issue needs.
Good IT help should not mean an offshore script-reader, an open-ended hourly invoice, or a week in a queue. AskTechGurus exists to give businesses and individuals direct access to genuinely qualified systems engineers — the kind of talent that usually sits behind enterprise contracts — on demand, at a price you know before you start.
Every issue is a fixed price you see before you start — from $99, scaled to the scope of the work — handled by a real engineer until it is resolved, or you get your money back. No hourly meter, no bait-and-switch, no mystery.
Our network is built from certified systems, network, cloud, and security engineers — many with backgrounds supporting large enterprise and government environments. They hold credentials like CompTIA A+, Network+, and Security+, Microsoft and Cisco certifications, and CISSP, and a number are security-cleared professionals.
Before anyone takes a ticket, we verify their identity, check their certifications against the issuing bodies, and run a background screen. You get that caliber of engineer for a single, discrete problem — without a contract.
Submit a ticket describing your issue and pick the tier that matches its scope — no charge to start. A certified engineer claims it and works with you over a secure, permission-based remote session; when you confirm it is fixed, you are invoiced your ticket's price through QuickBooks and pay online. If it is not resolved, you are not billed.